SHIPPING

Order Processing Time

All orders are processed within 1–3 business days (Monday–Friday).
Please note that we do not ship on weekends or holidays.
During high-volume periods (such as sales or holidays), processing times may be slightly longer.

Shipping Time

Our standard delivery time is between 2–3 weeks (10–20 business days), depending on your location and product availability.
You will receive a tracking number once your order has been shipped, so you can follow your package at any time.

Shipping Locations

We currently ship to most countries worldwide.
Orders are fulfilled from our main warehouses in Asia (mainly Hong Kong and China), depending on stock levels and product type.

Shipping Costs

Shipping fees are calculated at checkout and may vary depending on the shipping destination and order size.
We occasionally offer free shipping promotions, which will be clearly stated on our website when available.

Delays & Customs

Please note that shipping times are estimates and may vary due to customs clearance, local postal delays, or other factors beyond our control.
Mazefynd is not responsible for customs fees, import duties, or taxes applied to your order.
Any such charges are the responsibility of the customer.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and link.
Tracking updates may take a few days to appear after shipment — this is normal, especially for international deliveries.

Missing or Lost Packages

If your package has not arrived within 30 days from the shipping date, please contact our support team at support@mazefynd.com, and we'll assist you in resolving the issue or issuing a refund if necessary.

Contact Us

If you have any questions about shipping or delivery, feel free to contact us anytime at support@mazefynd.com.
We are always happy to help!